Terms and Conditions
Wordscene Ltd is a registered limited company no. 9391460. The registered trading address of the company is: 3 Nab Wood Rise, Shipley, Bradford, UK BD18 .
All work that we agree to do is subject to the following terms and conditions. We will assume that you have read and understood these once you confirm that you wish us to undertake your project at the quoted fee.
The Start of a Project
You will be held to these terms and conditions once we receive a written confirmation that you wish to commission Wordscene to complete your project based on the quoted fee.
The Quoted Fee
Fees will usually be quoted on a fixed cost basis. For writing projects, this cost may include an initial briefing meeting, a first draft, and a revision of the first draft, unless otherwise agreed. This fee does not include out-of-pocket travel expenses.
Any additional work on the project, resulting from a change in the agreed project brief, may incur an additional charge. This will either be made at an hourly rate or at the rate agreed in your project quote.
The Project Process
We will require a project brief from you in order to start the project. Depending on the type and complexity of the project I may also require a face-to-face meeting and additional telephone or online consultations.
Proofreading clients will need to provide details of the referencing system they are using and the formatting guidelines supplied by their university, college, or publisher. Failure to provide this information or the provision of inaccurate information may result in delays to the delivery of the work.
Once the brief has been agreed, we will agree a delivery schedule. Once I deliver a first draft, I will need to receive any requested revisions within 21 days. The same timescale applies for the second draft. If I do not receive any feedback within 21 days, the work is deemed to be accepted and you will be invoiced.
We will always do my best to deliver your project to the agreed deadline. However, should we be unable to do so due to reasons beyond our control, we shall not be liable for any loss or damage caused to yourself or a third-party client.
Meeting the deadlines also depends on the time it takes for you to provide feedback on any drafts. I shall not be held liable for any delay that is a direct result of your ability to provide feedback in accordance with our agreed delivery schedule.
Academic proofreading clients: Failure to provide agreed documents to be edited/proofread on the agreed date may result in delays to the delivery timescale. If you are unable to provide your documents on the agreed date, please notify us as early as possible so that we can book in another suitable slot. Please note that if you provide documents late, we accept no responsibility for missed submission dates and it is your responsibility to negotiate extensions. Deposits are not refundable in the event that we are unable to complete work for your submission date because you did not provide it to us on the agreed date.
Guide for turnaround times for academic proofreading (actual times and availability may vary, any ancillary services purchased may extend turnaround times by 24-48 hours)
Up to 10,000 words – 1-2 working days
Up to 25,000 words – 2-4 working days
Up to 50,000 words – 5-8 working days
Up to 80,000 words – 8-10 working days
Up to 100,000 words – 10-12 working days
100,000 words+ – 15+ working days
Please keep these turnaround times in mind when booking your proofreading – do not leave it until the last minute!
I accept PayPal payments and bank transfers. I will always provide clients with invoices prior to any payment being requested.
Projects under £250 for first-time clients must be paid up front before work commences.
For projects from £250+, a 50% deposit will be required and is payable prior to commencement of the project, unless otherwise agreed.
All final payments must be made within 14 days of invoicing unless otherwise agreed. Final invoices will either be issued upon your acceptance of the final draft of the project, or on a monthly basis if the work is ongoing, on a monthly date agreed between the two parties.
Please note that deposits are NON-REFUNDABLE.
Should you choose to cancel the project after the start date, we reserve the right to charge you 50% of the agreed fee, or alternatively on a pro rata basis for the amount of work that has already been completed. Should you cancel the project after the delivery of the first draft you will remain liable for the full fee.
Wordscene reserves the right to charge interest on payments that are overdue by more than 10 days. Interest will be charged in line with the UK Government’s Better Payment Practice Code.
We reserve the right to cease working on any subsequent projects in the event of late payment until such time as the account is brought up to date. Wordscene shall not be held liable for any delays in project schedules caused by late payments.
My aim is to supply you with excellent writing/proofreading/editing services that meet your deadlines and your project specifications. Should you feel, after having clearly communicated and collaborated on any revisions to the first draft, that we have not met these specifications, then the contract between us will be cancelled and no payment will be due.
Wordscene will retain the copyright to any material that has been produced for writing projects. You will undertake not to use any of the draft material that has been exchanged.
Non-Disclosure & Client Confidentiality
We will not disclose any confidential client information and the Director is happy to sign a non-disclosure agreement if necessary. I will also do my best to ensure that any information with which we are entrusted remains secure at all times. However, you agree to indemnify me against any potential damages incurred to yourself or a third-party client through the accidental loss of any such information.
For academic proofreading clients, please note that feedback on academic work may not be sent to any third parties other than the author or, if the author gives permission, their university or college supervisor. For confidentiality and copyright reasons, I can only deal directly with the person who has written the work.
The copyright of any material that I have written for you will pass to you on receipt of the final payment in full. I reserve the right to use excerpts of the copy on my website and in my portfolio.
You must confirm that you own the copyright for any draft or other written materials that you supply to me to incorporate within your project. Should there be a copyright dispute between you and a third party regarding any such material, Wordscene is indemnified against any claim that is made with regards to a breach of copyright.
Academic proofreading clients: It is your responsibility to ensure that your academic work is free from plagiarism (e.g. by verifying via a service such as TurnItIn) and that you have correctly quoted and referenced all sources. If you choose our Intensive service, we will check that all citations in the text have a corresponding reference in the reference section; however, the final responsibility for integrity of referencing and avoidance of plagiarism rests with the student.
Academic proofreading clients should also note that Wordscene does not offer an essay writing service, as this contravenes university regulations on plagiarism. Any requests to write or re-write whole or parts of documents will be refused. If we suspect that a student is attempting to use our service to cheat or plagiarise, we reserve the right to cease work on the project.
Factual, spelling or grammatical errors
My aim is to supply you with a quality piece of writing that is free of any errors. However, the responsibility for the final proof-reading lies with the client, and you agree to indemnify Wordscene against any loss or damage caused by inaccuracies that are published.
As a proofreading and copy editing service, we cannot take any responsibility for the final grade or result that a student receives for their work. We do not offer feedback on academic content and we cannot advise on any likely grade or outcome of a viva or submission of a paper for publishing.